FAQ

How long will it take for my order to arrive?

How long will it take for my order to arrive?

Delivery times vary depending on your location. All orders are processed within 1–3 business days before being dispatched. Once your order has been shipped, estimated delivery times are as follows:

  • United Kingdom: 5–12 business days

  • Europe: 5–15 business days

  • United States & Canada: 6–15 business days

  • Australia & New Zealand: 6–15 business days

  • Rest of the World: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, severe weather, transportation delays, local postal services, or other circumstances beyond our reasonable control.

Once your order has been dispatched, you'll receive tracking information (where available) so you can monitor your shipment's progress.

Do you ship internationally?

Yes we do! As long as your country exists, we ship to you although this means Australians may be missing out (^_^)!!! All jokes aside, we deliver everywhere in the world so there is nothing to worry about but as mentioned in our shipping policy, depending on where you are ordering from you may face varying shipping times due to different countries and regions having different shipping regulations so please be patient and bare with us.

What payment do you accept?

Payment options are displayed in the checkout section with some of these options including:

  1. Credit/debit card
  2. Apple Pay 
  3. Shop

Instalment plans are also offered when checking out so don't worry, we offer flexible payment options.

What's your return policy?

We offer a 14 day return window however, we require you to send a picture of the product you received before we can process your return as damaged or used products cannot be sent back to us.